I3 Imagination Innovation and Improvement at IAcademy
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De Bono Six Thinking Hats Summary Anne Egros
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Sunday, September 25, 2011
Imagination Innovation and Improvement at iAcademy
Imagination, Innovation and Improvement at iAcademy workshop focuses on empowering employees with the awareness, skills and tools to make every process, every day outstanding.
Tuesday, June 1, 2010
Monday, May 31, 2010
Welcome Po and Lahat ng Ideas Ninyo- YOU can make a positive difference that can make your work more fun and effective
As an employee, you are a process owner. The process, which is your job, is something that you do everyday and something that you should be very good at.If there is an expert on your process, it should be you, right? If the process is mediocre because of various internal or external factors, it is you the employee and process owner who is most affected.
For example, you are a cashier in a retail store. Your main job is to help customers pay for the goods that they are buying accurately and quickly. But what if the cash register is always off-line? Or what if the barcode is dirty, unreadable or missing? Or what if the janitor cleaning the aisle to your cash register is slacking and fails to clean it as often as he should? Or what if you dont have enough coins to give an accurate change? Certainly, you are the most affected by these factors. Wouldn't your life be more fun and less stressful if you can make suggestions on how to solve these chronic problems.
The opportunity for improvement system is a proven system where employee feedback is gathered by a central processing team which analyzes these suggestions. Suggestions can be adopted as is, modified, scheduled for future action or rejected outright. But the meaningful difference is this- you, the employee is always heard, your suggestion acknowledged and feedback is given to you. There are no right or wrong suggestions, everybody is an expert and concerned individual who deserves to be heard and thanked. Welcome po ang lahat ng suggestions.
To make the suggestion system easy, an on-line form has been created where employees can share their ideas. You will notice that the form asks not just for the problem (or opportunity for improvement) that you see, but also for your recommended action.
By: Welcome Po Operations Team
For example, you are a cashier in a retail store. Your main job is to help customers pay for the goods that they are buying accurately and quickly. But what if the cash register is always off-line? Or what if the barcode is dirty, unreadable or missing? Or what if the janitor cleaning the aisle to your cash register is slacking and fails to clean it as often as he should? Or what if you dont have enough coins to give an accurate change? Certainly, you are the most affected by these factors. Wouldn't your life be more fun and less stressful if you can make suggestions on how to solve these chronic problems.
The opportunity for improvement system is a proven system where employee feedback is gathered by a central processing team which analyzes these suggestions. Suggestions can be adopted as is, modified, scheduled for future action or rejected outright. But the meaningful difference is this- you, the employee is always heard, your suggestion acknowledged and feedback is given to you. There are no right or wrong suggestions, everybody is an expert and concerned individual who deserves to be heard and thanked. Welcome po ang lahat ng suggestions.
To make the suggestion system easy, an on-line form has been created where employees can share their ideas. You will notice that the form asks not just for the problem (or opportunity for improvement) that you see, but also for your recommended action.
By: Welcome Po Operations Team
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